Communication is the key to a successful result when dealing with auto detailing shops. The first, and most important, aspect is for the car owner to be prepared to explain their wishes in detail. It may be helpful to have an idea or photo of the auto detailing that they wish to incorporate into their automobile. The artists at the auto detailing shop will be able to better understand the owner’s idea and wishes if they are able to clearly relay that through a series of communications and/or photos. For instance, if you want stripes applied, be prepared to explain the color and design. Even if you have to sketch an image or look through an auto detailing guide to get the perfect design, this will be very important in making sure that you are pleased with the finished product.
While explaining the auto detailing that you want, it will be ideal if the car owner could provide a written list of the artwork that they want to purchase. It is also important that the car owner not be overly demanding, but rather allow the auto detailing shop to explain what they can do and how quickly they can get it done. The detailer is a professional who is knowledgeable with cars and what to look for, so it will not make the process any quicker if the car owner is suggesting a completion date before the detailer has had an opportunity to inspect the car.
The car owner should not be embarrassed to ask questions or request more detailed information regarding auto detailing terms. There is truth in the adage that indicates, “there is no such thing as a dumb question.” It is best for the owner to leave a telephone number, at which he/she may be contacted, with the auto detailing shop. The best idea is to request an update, cost estimate and approximate time of completion prior to the actual detail work beginning.
If the auto detailing shop informs the car owner that new embellishments can be applied, the owner should inquire about warranties and any available guarantee. If either exists, the information should be provided in writing and a copy given to the car owner for his/her records. It is also a good idea to inquire about payment options. Some auto detailing shops may allow their customers to make convenient monthly payments after the work has been done, while many require immediate payment in the form of cash, money order, check or credit card.