Staff was very friendly and gave informative advice about setting up a system. Didn't try to sell me stuff I didn't need.I would have rated them 5 stars but they forgot to tell me that the speakers didn't come with grills I had to purchase them separately witch meant I had to drive all the way back to there location .
First stereo didn't work perfectly, so I had it swapped out with the next model up. Same wiring harness and everything, should have been a quick and easy installation. However, it took upwards of 40 minutes just to swap out a stereo. Veey disappointed. :(
Had my truck interior detailed. Used Groupon. Added an exterior wash with tires done for 60$. Truly disappointed. Interior was good. My husband came home to finish the exterior wash and tires!!! Seriously! Didn't even do the front windshield! Not happy. If it wasn't so late I would've complained and got my money back!!
Upgraded my stereo here with excellent service. I also brought my car in for maintenance on the sound system installed before I purchased it. They discovered many problems with the equipment and the installation and explained how to best solve it and what my options were. Very friendly, fast, and knowledgable. Danielle helped me through the whole process.
To the two people complaining about This Robert guy, sounds like you're complaining because you wanted something for nothing. I would say if they touch your car, they should charge you. If you don't want to pay for someone to do something, do it yourself. Don't go complaining saying it's really easy and could be done with a couple tools. You use a service, expect to be charged. GROW UP!
Don't ever get your work done here!!!Spend your money down the street, ROBERT is not a good person and wanted to charge over 60 dollars for a job I did by myself in their parking lot. I was lucky I had two tools to get the job done. Robert will do everything to rip you off and make sure he gets his $$ no matter what. I would NEVER EVER go back here to get any kind of work done. Robert destroyed my experience and my high regards for CAR TOYS. If you do end up going here, make sure you find an associate that will actually help you, don't get helped by Robert. He'll just rip you off any way that he can. Don't work with Robert. That's all I have to say.
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