I needed help today with fixing my car audio system, and I had a really positive experience here! Dylan was able to troubleshoot the problem quickly; and he was very kind and knowledgeable! Thank you so much Car Toys!!
Great system great salesman John did a great job on getting me what I wanted and explaining all the accessories after the install. The installer Mark awesome job.This was at the Beaverton Oregon location . The only thing that was a downside took longer than expected maybe should have made an appointment.
The staff is friendly and knows what they are talking about and has answers for all your questions. But the assistant manager Francisco is the man! He’s saved me a lot of money on my cars. I’ve taken 2 cars to him and referred my friends his way. He always wants to make sure you get what you want for the most reasonable price. I highly recommend going here you will taken very well care of, especially if you go through Francisco
This car toys has taken care of my receiver installation well for a long time. I have had a few issues with a Sony in my car and coupled with management the techs are willing to go the extra mile to put a smile on my face.Very close to a 5 star. This place is very popular and so gets very busy and emotions can run high. I have also had some scheduling flukes but overall would recommend to someone and have had good experiences.
I came to purchase a new deck for my 2005 model year car. John introduced himself as I walked in and was most helpful in explaining my options. At no time was there an up-sell pressure, John was very good at explaining the options of each item without overtly pushing any particular item. Ultimately, given the helpful information I now have a system that I am extremely happy with.My particular deck came with free installation which John and Mark (I believe?) were able to arrange and had completed same day within two hours. Following the installation John gave me a comprehensive instruction on features and usage. Overall I am extremely impressed with the high level of customer service I received.
I worked with Darin at Car Toys and he was very professional, knowledgeable and provided me with great information to make a decision on what product to get. Thank you so much Darin for a positive experience. The installer, whom I didn't get his name was awesome also. Did a very tidy and wonderful job of installing the product.
Stopped by for an estimate on a dual din head unit (aka stereo) and a backup cam. They showed me a few systems and printed a quote that I could use later. Financing was also available.Over the years this location has done 2 system installs (head, speakers, subs, amps) for me and I have been pleased by their support and work each time.
Picked up my new used pickup after detail at Beaverton Car toys. Truck looks fantastic and can not believe how clean it is after former trashed interior and exterior. Truly amazed! Great job Car Toys. The young man who performed work can have pride in his excellent workmanship.
Chris the installer did a great job with the install on our Vechicles! Expert technician and professional sales person. Mr. Miller the owner helped us pick out the right equipment with a sense of offering a completely satisfied experience. They offered Black Friday pricing on Wednesday.
So horrible. I had an appointment for Saturday morning for an interior detail and dropped my car off right on time and spent 20 min checking in and going over services. They called me several hours later to say they didn't know who I was or what my car needed done. So after reminding them, they said it would be ready at the end of the day (about 6 hours). When I went just before closing, they told me that no one ever did my car! So I left and was told someone would call me when it was done the next day. After nobody called me again, I called them and it STILL hadn't been done by the end of SUNDAY. So finally, I was able to get it Monday after finding a ride and waiting for them to open so I was late for work. I was offered no discount or other compensation and every employee kept pointing fingers and saying how it wasn't their fault. Oh my god, just such awful service... I was shocked.
Helpful and friendly people worked to help answer my questions even though very busy with plenty of customers! 5 star people. 3 stars is for product offering and price. Severely overpriced for comparable products offered other places and online. Limited selection of "toys" other than speakers, amps and heads. If you need a complex install stop by and get a price. Otherwise buy your parts elsewhere and save the 200% markup. Maybe it's too expensive to run a brick and mortar like this in today's market.
Very prompt and attentive service for the detailing work. Was promised the time to pick it up and it was on time. The car was spotless after the work...will definitely bring the car back again next year!
I had them install rear bumper sensors and side mirror cameras.1- They installed a REAR mirror camera on my SIDE mirror that showed nothing but the side of my car and told me it was the way it was supposed to be. The person looked me straight in the eyes when he lied.2- They installed black rear sensors on my white bumper when they said they'll do white. Had I been a meek person, they would have accepted my money with a smile. I showed the installation to their manager after two visits (he wasn't in). He didn't bat an eye. He just asked me what I was willing to pay.I'm giving two stars, not one, because at least the manager was willing to give a discount although the whole experience reinforced the stereotype of a auto/mechanic scam.
After my wife bought me a new Stereo for my pickup, I tried hooking it up myself. Unfortunately after hours of splicing, removal and hooking up... the sound would not come in. This morning I took it to Cartoys and they fixed me up in less than an hour. Everything works great and they were very friendly from the show room personnel to the install technicians. I'll need new speakers as soon as I can get the extra money. Based on the experience today, I will be returning for the upgrade. Their professional, respectful service has won my loyalty.
We bought a car at Carr Subaru and went directly to Car Toys to have a stereo installed that would actually control the steering wheel controls for the phone. The manager helped us though I can't remember his name. He took me to the Apple Play section after learning that I use an iPhone. I told him that was way overkill for me, in general a stock stereo works fine for me, so he took me to a couple lower end choices. He never seemed annoyed by my questions and didn't pressure me to buy more than what I needed. They were able to install it that same day and everything now works seamlessly. He took the time to show me main features so I could feel comfortable using it right away. I'd been to Car Toys in the past when it was under different management and felt very pressured and not listened to so I was leery of this visit but I was happy to be proven wrong this time. I would definitely go back if I needed anything else.
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