Helpful and friendly people worked to help answer my questions even though very busy with plenty of customers! 5 star people. 3 stars is for product offering and price. Severely overpriced for comparable products offered other places and online. Limited selection of "toys" other than speakers, amps and heads. If you need a complex install stop by and get a price. Otherwise buy your parts elsewhere and save the 200% markup. Maybe it's too expensive to run a brick and mortar like this in today's market.
Very prompt and attentive service for the detailing work. Was promised the time to pick it up and it was on time. The car was spotless after the work...will definitely bring the car back again next year!
I had them install rear bumper sensors and side mirror cameras.1- They installed a REAR mirror camera on my SIDE mirror that showed nothing but the side of my car and told me it was the way it was supposed to be. The person looked me straight in the eyes when he lied.2- They installed black rear sensors on my white bumper when they said they'll do white. Had I been a meek person, they would have accepted my money with a smile. I showed the installation to their manager after two visits (he wasn't in). He didn't bat an eye. He just asked me what I was willing to pay.I'm giving two stars, not one, because at least the manager was willing to give a discount although the whole experience reinforced the stereotype of a auto/mechanic scam.
After my wife bought me a new Stereo for my pickup, I tried hooking it up myself. Unfortunately after hours of splicing, removal and hooking up... the sound would not come in. This morning I took it to Cartoys and they fixed me up in less than an hour. Everything works great and they were very friendly from the show room personnel to the install technicians. I'll need new speakers as soon as I can get the extra money. Based on the experience today, I will be returning for the upgrade. Their professional, respectful service has won my loyalty.
We bought a car at Carr Subaru and went directly to Car Toys to have a stereo installed that would actually control the steering wheel controls for the phone. The manager helped us though I can't remember his name. He took me to the Apple Play section after learning that I use an iPhone. I told him that was way overkill for me, in general a stock stereo works fine for me, so he took me to a couple lower end choices. He never seemed annoyed by my questions and didn't pressure me to buy more than what I needed. They were able to install it that same day and everything now works seamlessly. He took the time to show me main features so I could feel comfortable using it right away. I'd been to Car Toys in the past when it was under different management and felt very pressured and not listened to so I was leery of this visit but I was happy to be proven wrong this time. I would definitely go back if I needed anything else.
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