Alex is the best ever. Seriously. If you go, ask for him. BUT I called on Friday, was told if I bring it in Saturday it would be 3 hours to install an alarm system. I take it in Saturday, pretty early in the afternoon, and was told 8 hours. Okay so, they got busy, no biggie I'll kill time. My wife and I spent some nice walking time around South center, enjoyed ourselves. 7 hours later we get a call and they hadn't even started on it yet because the power locks weren't functioning. They could still install the alarm system however, but wanted to tell is they hadn't due to the locks. They supposedly tried calling prior to this, but must have dialed the wrong number... We go back to pick up the truck a few hundred dollars later with literally nothing done to it. So, you want honesty and accuracy, ask for Alex, everyone else we talked to basically lied to us.
Kinda pushy....Look, I understand that they're sales people and working on commission, but if you want my commission you might just need to explain a few things without being impatient. I knew exactly how much I had to spend and mostly what I was looking for, but getting the sales person to explain without making me feel stupid would have been more helpful. Otherwise they have great stuff and I guess installation is fairly quick.
Thanks so much for helping me get my car hooked up with a backup camera and remote start. Everyone was so nice and helpful. I'm sure they are all great but I used Darren and he was great to work with! I'll be coming back for more work when I need it done.
Brandi did an absolutely fantastic job detailing my Dad's car. She does outstanding work. There were a couple of things (minor) she couldn't get clean. She let me know, which I appreciated, instead of pretending everything was done perfectly. In addition, she was double booked today, but despite the additional pressure/stress, she was pleasant & remained professional. I had bought a couple Groupons (both interior & exterior detailing) so I could get my 85 year old father's car cleaned up. My dad was very pleased with his surprise. The car is now looking beautiful inside & out and smells good too.I highly recommend Brandi & Car Toys in Tukwila. Thank you Brandi.
Brandi Diller did an outstanding job detailing my car. She went above and beyond her call to satisfy my time restrictions and my car looks amazing. I have a 3 y/o toddler and who knows what was in between and under my seats. My car looks immaculate now! Thank you Brandi.
Pretty convenient location just down the street from the mall with a decent amount of free, shared parking but a little easy to miss from the main road unless you’re looking for it.Had a great experience while getting my car detailed (thanks Groupon). I was helped as soon as I walked in, everyone was very professional, the prices were pretty reasonable, and I got my car back clean and sooner than promised.
If you want the biggest bang for your buck go to Alex. I gave him a budget and he worked with it. He stayed optimistic throughout the process. I was in and out within 20 minutes and install was a reasonable time.
Disappointed in the service I received. For $1063 I should have gotten spectacular service. It took 6hrs for a 2hr install. Then my steering controls didn't work. Others things also were done incorrectly. At the end of the day no discount just an apology
I needed my 12 year SUV detailed in order to be able to ship to HI. My car had molds all over the seat due to being kept in storage for a while. Brandi Diller did an amazing job and went over and beyond her call of duty to take of my car! Thanks Brandi for taking care of my needs that time when I needed it badly. My car was successfully shipped and en route. Great job Car Toys
Alex was really helpful when I was trying to choose a backup camera for my car, and Darren did an excellent job on the install. No regrets. I feel they went above and beyond to make sure I was happy, which I've found can be hard from car mod stores. Will defiantly be coming back for future installs.
My husband and I have both taken our vehicles here for alarm and stereo installs. We've always had Darren as our installer and is he wonderful! We won't go anywhere else if we need an install in the future. We appreciate Darren's great work and he is always great at explaining how to work it after install and answering any questions I may have. Car Toys is lucky to have Darren as an employee as they have a lifetime customer from us because of him!
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