Went to car toys for installation of a TV, DVD player stereo and speakers on my party bus at the end of the installation I had a problem with starting the bus up the guys were so awesome they stayed one and a 1/2 hours pass closing time to ensure that I as a female was not left there alone trying to start the bus. What a wonderful crew at 550 South Broadway. I would suggest that if you need good quality work done and friendly service done you guys get over there. Excellent staff very friendly wonderful warm group of guys.
Brought my car in because I had just purchased it, they were very friendly and the car was extremely dirty. The car is much better but still very dirty, places were missed under the steering wheel, under the dash board, inside vents, by the gear lever, seat belts still very dirty, sun visor was not touched at all. It's was great but still kinda disappointing, I'm going to have to purchase another one and do it again!
Adam (Customer Service Expert) was extremely professional and knowledgeable. Based on his advice, I purchased a Pioneer system for my truck and couldn't be happier. I would recommend this store (and Adam) to anyone looking for a new audio system for their vehicle.
Alex was amazing to work with! He went above and beyond our expectations and has serious passion in his work. He installed a new system in our boat in under 24hrs and even detailed our leather seats w/o us even asking. Amazing service, we're customers for life now.
Kyle, Matthew, and Steven provided the most superb customer service we've had in a long time. They collaboratively worked together to provide an amazing experience installing various upgrades to our Toyota Tundra.These guys know their Car Toys... professional, knowledgeable and friendly. I will definitely recommend to others and be shopping there again soon. Thanks for your hard work! ~~Roslyn and Brandon~~
Had nothing but a positive experience here! Kyle was a fantastic helped and walked me through exactly what I needed done...for a great price! Will definitely be coming here in the future. Thanks again Kyle!
Had a great experience at this location. I have been a loyal customer for years with car toys but at this location they go above and beyond Alex who does installations is amazing and is very honest about the products and if they are compatible with your vehicle. Thank you Alex for going above and beyond. I will continue to do business at this location because of him.
Had my stereo overhauled (deck, speakers, and backup camera) and I could not be more pleased. Both the sales folks inside and the installation techs are super polite and work hard to earn your business. I've taken 2 cars there and will definitely go back in the future!
I've been into this Car Toys location a few times in the past few weeks to pick up some miscellaneous hardware for an install I've been working on. Each time I've been in there everyone has been super helpful when offering advice and recommending solutions to the problems I've been having with my install. Today especially I had great service. Joey talked to me about an issue I was having with my system and even took time to troubleshoot some of my hardware and offer advice on next steps to get it resolved. Very nice and friendly guy.
Came here to upgrade my phone. Great experience. It also came with a $100 shopping spree and Eric helped me pick out some awesome accessories. Very helpful and I highly recommend going there for phone upgrades.
Very dissatisfied!! I spoke to a sales rep and told them I wanted one get speakers for my husband. I asked if 300 would cover it and told them the make model and year of the vehicle; they said it should cover the majority- or at least make a big dent. I bought the gift card. He went in and after talking to them they advised them not to replace the speakers and it would be closer to $2500. I asked if I could return the gift card since they even said they didn't think it made sense to replace the speakers and they said we couldn't return the gift card for a refund. So now we have wasted 300. Definitely NOT the better way to go. I wish we would have gone to Best Buy, then we could have at least used it for something else we needed for the house.
Walked in without an appointment and explained I needed a fix on my previously installed car bluetooth, and the guys immediately came out to test the problem with me. After noting the issue, they scheduled my appointment the very next day. The appointment itself took less than an hour while I was out running errands, and I received a phone call with flexible pick up times to suit me. Everyone was kind and courteous, and I would highly recommend working with this team. Thanks, guys!
Had a Bluetooth stereo installed here and have to say it was the best service. Alex and Trevor were very helpful with helping me choose what I needed and the installation was quick! Was in and out in less than an hour. Ask for Alex and Trevor you won't be disappointed !!
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