Favorite nail salon to go. I wouldn't go anywhere else! I always leave happy and always get great service. Pricing isn't bad and they always will fix anything if you're unhappy with something. I usually brake at least 1 nail almost a week later I go back to get it fixed without a problem with no charge. Favorite place hands down!
Awful experience. Staff is rude, does not make eye contact or speak, does not offer any direction to new customers (multiple), and gave a dirty look to a patron when they didn’t understand her. Chair was broken, only 2 dirty nail brushes by sink to use. No service menus available, no prices posted. And worst of all my nails (no chip) was poorly done. Looked messy and no shine.
Made an appointment. Got there promptly since I have limited time. Asked for tipping powder French , which I have had here before. They said they could do it when I made reservation, but No one was there to do iit. Then they gave someone who could not understand one word I said try to give me a pedicure. It took forever and people who came in 1/2 hour after me were done with mani and pedi. Had to skip hot rock massage and never got nails done. Will never go there again. In addition, the techs were more interested in their phones than their customers. Wasted my precious time!
I love this place! I’ve been coming here for years and the new owners have yet to dissappoint. Jessie, Iris, and Kristen are all very talented and take great pride in their work. I’ve gotten acrylics, no chip, dip manis, and pedis, and they always do a great job. I highly recommend this place! Large selection of colors and designs.
I just had a no chip manicure at this place and it honestly looks terrible. The girl kept placing coat after coat of polish and drying them as quickly as possible. The result? A very thick, uneven texture on each nail with spots you can actually see through the polish. I feel their polish was old, thick and when I mentioned to the girl that it looked a little thick. She said “no, I did them very thin”. I paid thanked and ripped and she didn’t even respond after that . Terrible customer service despite the popular location.
Does anyone know if this place changed owners? I've always had really good luck going there but this last time not so much! The guy made me bleed on at least 2 of my nails, the wax job wasn't any better either.I went there this morning. First they didn’t have the color I wanted. It was an OPI color so I can’t imagine why a salon would not carry it. And secondly after I left the salon all of the no chip polish pealed off! Every single nail! Never going back. Biggest waste of $40.00.
Disappointing. Went in on a Sunday for an overlay manicure and the guy doing my nails rushed through it, was super rough, cut me, left skin all over my cuticles, did a poor polish job and on top of that now two days later eveything is chipped off. It looks like something I could have done at home myself but paid $40 for. Not to mention when I went to him and told him he got nail polish was all on the skin of my fingers and asked if he could clean it up he started picking at it with his hands while standing as a solution.....
I come to Burr Ridge from Rockville, IN. I have been coming to this business for a couple years, always good experience- but today i had an above average experience. I forgot my wallet after i paid. I had left the shop and came back today, panic and so upset with myself. The kind young girl opened the drawer, there it was. She had me identify the contents, and made my day. Blessings to all for a wonderful summer. Thank you!
They usually do a good job with gels however they definitely have an issue with scheduling. There have been two separate occasions where I have shown up for my appointment but there was no one there who knew how to do gels. I received no phone call to reschedule. I have wasted so much time trying to get my nails done here, I will not be coming back.
I have been going to Luv for a very long time now. Yes they do have new owners but the new staff is really friendly and do such a good job. Jessie is awesome. I am there every two weeks for no chips. I have witnessed that if there is a wait you do have to stay at the salon. I personally do not think it's fair to the workers or other waiting to have people leaving. If you want service you just have to wait in the salon like everyone else. Great place! Jessie is my favorite she does such a good job.
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