Took my dog for an ear infection they tried to over charge me they said first time visits were free, but when I got to the register it was on the bill. They also tried to give my dog a second rabies shot even though he already had one that lasts 3 years, he had his rabies tag on his collar and I had to show them papers that he already got it. It was just aggravating.
Took my puppy here 2 times, the first time it was good the second time, one of my puppys long eye lashes was cut short and the other eye was not, which made it easy for me to notice what they did, I had asked them to also trim the hairs on the area around her mouth , because I find that she kinda chokes with it ocassionally, and they left her the same way, I'm not coming back here.
Great place all around. Highly recommend them for all services - grooming, veterinary, boarding, day care. The staff is knowledgeable, polite, and very friendly. I feel 100% comfortable leaving my dog in their care.
I have gone to many different vet clinics and groomers with my dog and I am so happy I found a place that my dog and I love to go to. I have been bringing my dog here for years. The staff is unbelievably nice, very knowledgeable and I always feel safe bringing him for his vet check ups and grooming. From the moment you walk in everyone is there to help you out. The check ups are thorough and both the doctor and techs answer all of your questions for you. Plus he always walks out with the cutest hair cut!! Thank you for everything you guys do for us!!
I bring my dog here for all of her grooming and care. Although sh can be a bit nippy, they are always gentle with her and I'm always happy with her grooming. The employees are always helpful and are also great resources.
There arent enough nice people there theres one tall skinny guy works the front desk gives,absolutely nothing but dirty looks,makes you feel horrible all the,time,i wont return as long as,he works,there.ALSO DONT BE FOOLED BY THE 3 AND 4 STAR RATINGS FOR THIS DUMP MY CAT WAS BROUGHT IN THERE EARLIER ENOUGH TO BE SAVED BUT THE VET WHO I HAD AN APPOINTMENT WITH USED A TECHNICIAN AS HER LIAISON AND NEVER EXAMINED MY POOR CAT AS SHE WAS SUPPOSED TO AND HE PASSED AWAY UP IN MIDDLESEX TO THEIR AMAZEMENT THEY SAID IF NEPONSET HAD APPLIED FLUIDS AND AN IV HE WOULD HAVE BEEN HEALTHY ENOUGH TO DIAGNOSE FOR A CURE .
Will never take my dog there again. I clearly stated I was concerned about my dogs paws on my last visit, they were scaly and rough, tech wrote it off as a result of walking on pavement, I don't even think she looked at her paws. Turns out my dog has a yeast infection on her paws that is now spreading, if they had bothered to check weeks ago she would not be significantly worst now. I am a first time dog owner, the point of taking her to a professional is so that they can address issues I might not be familiar with due to my inexperience. Complete waste of time and money and my poor dog has to suffer because of it.
Staff at desk were totally rude and unhelpful. My cat got out of the box in the car that I just bought from here. I asked to borrow a box to get the cat inside and they said they had nothing and that I would have to buy one. I had a new born in the car and s cat running around loose. I have never been treated so badly. I will NEVER come back here even though I live close by
Couldn't be happier with Neponset Animal Hospital! I brought my 6month old Italian greyhound to get neutered a couple weeks ago, and was very pleased with the procedure, and the service we received here. Overall a great experience. Dr. Domit did an amazing job, and the staff was extremely helpful answering all our questions and taking care of our Bruno. The manager Richard was also a pleasure! He answered all our questions and was very knowledgeable. We have been coming here since Bruno was just a little puppy and we will continue bringing him here!
We've been bringing our three dogs to Neponset Animal Hospital for years and every time has been a wonderful experience. I feel very comfortable leaving my dogs with them because they always treat us and them with love and kindness. The whole staff is very friendly and welcoming. The groomers here are all excellent. When I pick my dogs up they always look so handsome. I highly recommend the grooming and all the other services here.
We are so very greatful for Dr. Henry and all of the caring staff at the Neponset Animal Hospital. We took our 12 y.o. lab, Dixie there last Sunday thinking that we wouldn't be bringing her home. She had stopped eating and drinking. Was diagnosed with probable lymphoma. Dr. Henry suggested the option of fluid injection and other medications. Within 24 hours she was back to her normal self, eating and drinking with lots of energy. Can't thank her enough for allowing us to have more time with this beloved little girl. ???I would also like to mention that not only was Dr. Henry very caring, she was also very considerate of our financial concerns. While educating us with regard to all of our options, she did not attempt to pressure us into more costly treatment. I am hopeful that Dr. Henry will be available during our follow up appointment. We couldn't have asked for or expected better treatment.
Brought my 14 year old dog in because I figured she was dying of old age. The doctor diagnosed a heart problem and provided an injection and medication that turned things around. The reason I'm writing this review is to thank the doctor and especially the tech who took care of my dog. Their compassion and kindness were remarkable and much appreciated. I work in a hospital and witness care like this for people but haven't had the opportunity to see it in a vetinary situation. Thank you.
RATING 5 STARTS SO EVERYONE CAN SEE. Absolutely terrible. Will never be coming back. I receive better service in Starbucks. I walked in to the front desk talking trash about other employees and they continued to do it while I was there. They are very rude, and unfriendly. There was one girl I liked the most she was blonde and greeted my pup with joy. The rest all seem bitter and miserable. Would never recommend this place to anyone. Do better!!!!
We bring our furry family members to Neponset Animal Hospital. We wouldn't take them anywhere else. This past January they boarded and were groomed while we went on vacation. As always, we were pleased to know they were loved and well taken care of while we were away. They came home groomed perfectly and exactly as we had requested. As our dogs age they need to be groomed more frequently and Neponset always does a beautiful job! They will be due next month for their vaccines and wellness exams. The veterinarians have been fantastic with helping us keep our fur babies health as they age. Thank you Neponset!
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