Very nice staff, they absolutely have each animals best interest at heart. For this reason you may have to jump through more hoops to adopt from them, but I firmly believe we should support the local animal shelter and their more protective adoption policies. Ask about the option to foster if you are unsure about how your new furry friend will fare in your home long term; they will be happy to explain the process.
This place is magical🧚♀️🦄 The staff truly cares for the animals🐩🐱 that are there and do their best to find homes🏡 that are the perfect fit for the animal 🐶🐈and the family👨👩👧👧 looking to adopt. I stopped in for a few minutes every other day for about 3 weeks looking👀🔎 for the right fur 🐇baby. I was looking for someone small with a huge personality. Every kennel was full , some had 2🐶🐩 occupants. I finally went one morning and found 2 tiny chiweenie🌭🌮🐶 pups who did the most the keep my attention👀 They are cute and funny and smart and have found a forever home with me❤💝🔐🌈 Thank you guys!
My pupper went missing the other day. Unfortunately before he disappeared, he did bite one of my friends. Due to the minor bite, the hospital did have to report the incident to the local animal control. I received a call early the next day, pup still missing. The lady on the phone, Regina, was super helpful and calm. She wanted to confirm the incident and get some information on my missing pup. During the whole conversation, she was very sweet and reassuring that they will do their best to find my pup. On top of that they were very professional about the quarantine rules and offered all forms of contact in case I had any questions or concern. Thankfully in less than 24 hours, we received a lead on where the pup was hiding. Animal Control and I picked up the lost pup and now he is resting back at home. I’ve always assume that lost pets get ignored, but to see Regina driving around looking for my pup proved me wrong. Thanks for everything.
I went there and their dogs where the best the people where respectful and the dogs where excited but still loyal surprisingly the puppies where the quiet ones but they got excited when i came over i enjoy my visit and will be sure to visit again and tell my friends and fam about this fun trip
Adopted my dog here almost 4 years ago. He's not my first dog but he is my first adoption/rescue. One of the best decisions I've made. If you are looking for a pet, please consider adoption. You'll save a life and it will benefit yours.
I called Pearland Animal Control (PAC) to report that a feral cat had 4 kittens on our patio. Only 3 of the kittens survived. The lady (I won't name her) at PAC said that it was my responsibility to retrieve a cage from PAC and trap the mother cat. She said that PAC would not pick up the kittens until we secured the mother, because it was "unfair to the kittens". She said that the kittens would die without their mother. I explained that we could not pick up the trap during the PAC operating hours, and asked if it could be delivered and/or set out by PAC. She said that PAC would not do that either. I explained that I was concerned about caring for the kittens in the interim, because the dead kitten and/or the 3 surviving kittens may have rabies or some other infectious disease that could be transmitted to our child or other children in the neighborhood as well as our pet. She had no response to my concern but continued to express her concern about the fairness to the kittens. I then demanded that PAC pick up the kittens, or that I would take it up with the Texas Infectious Disease Unit at the state level which oversees PAC. She relented saying, "I will tell the animal control officer that you want the kittens dead, and that you want them picked up!" I was appalled that this lady had used such demeaning language in an effort to guilt me into doing her job. Concern for the welfare of animals is expected of everyone. However, it is deplorable, when PAC places the welfare of animals above our own children. I hope that the supervisory personnel at PAC will examine their policies (or at least this lady's behavior) with consideration to the threat these policies pose to the residents of Pearland.
It’s Clear The Shelter weekend. We showed up 5 minutes before 5. Not thinking we were gonna get to adopt but at least take a quick look. There’s a sign saying no more intake. No one is here. You’re an embarrassment. If you really wanted to clear the shelter, you wouldn’t leave early.
Everyone at this location that I've dealt with has been really nice and helpful. We adopted a kitten that was at the petco location. After we filled out the paperwork we received the call we could pick him up. Had to drop off the vet papers and everything was good.
This is the worst place! There customer service is horrible. When I went to go ask for help I was talking to the lady then the phone rang so she said I have to take the phone call. I said okay I waited so that she could finish. I was polite and waited then the questions I asked she was like did you have anymore questions and she never even answered the questions I asked in the first place before she answered the phone. We left and we decided we would like to adopt the kitten we seen.We called and she said all three kittens in that cage had just been adopted by a lady who came in but yet she said we would have to put an application in for the kitten?!!! If I could give 0 stars I would. The low reviews didn't lie.
The animal shelter only euthanizes animals who are sick or hurt and can't be healed. If a very young animal, that has not been weaned, is unable to eat regular food it will be humanely euthanized to keep it from starving to death. They do not have the staff or the means to hand feed these animals. Dogs are kept in chain link dog runs, and cats are kept in small metal wall kennels. I wish they had more room to walk around. The city of Pearland needs to provide more funding. The city is growing, but the shelter is not.
If you want to adopt a pet PLEASE do it thru a shelter versus a pet store. Adopting 2 cats instead of 1 was the best decision I made. They keep each other active and more independent. I adopted 1 about 16 years ago and he was well taking care off. HOWEVER, I regret that he had no playmate.
We put our application in on 2/18 ...pending our animals records... they adopted out the cat my family fell in love with who had been there since 10/25 and we couldn't stand that he could possibly be put down.... the next day 2/19 despite being told he was pulled and put on pending status for us...to someone else. At least he's safe now with another family which is what we wanted, but that's pretty crappy to do to someone. We spent a lot of money to prepare our home for his arrival ...
I just called to get this ladys name and they refused and hung up on me. I live in Friendswood and Pearland animal control came to my door this morning saying my dogs were out which was a lie became they had not been out yet. The lady was rude and said we have to put leads on our dogs in our own yard as well as close our gate. She also said she called Friendswood and they told her I was Pearland. Also a lie. I called Friendswood to verifi that they said that, no they didn't.. Another incident was a Pearland animal control lady coached my dogs out of my yard and tried to take them. I saw her and stopped it by calling Friendswood and Pearl and supervision out. They gave me my dogs back and the lady was never to be caught on my street again. She should have been fired. FYI be careful when dealing with Pearland animal control if you love your animals..Remember as far as she is concerned leash your animals in your own yard. She even threatened to call cops on us. She was not getting her way and started threatening us. I had to go over there heads and probably not done. That lady don't need that job. Plenty of people who would love and appreciate it.
My son found a cat with three kittens at Pearland. I went to leave them, but the woman in charge was frankly angry. She wanted to "interrogate" my son on where and how he found them, but he was at school. She told me that the cat was not "friendly" and that she did not want us to go there "ever again." It is their job as an animal shelter to accept animals found in the area, right?
Extremely rude employees, I have a little dog that wandered onto my property and I've been trying to find something to do with it before I have to leave town for the weekend because I don't want to just leave him here by himself to wander around in the cold at night. I delayed leaving for my trip just to wait for this place to open and called and advised the woman who answered that I was in Southeast Houston, literally practically right on the border of Pearland. I gave her my cross streets and also attempted to use landmarks such as a high school I live next to to give her an idea of where I live, and she interrupted me and didn't even attempt to click her mouth 2 times to open a Google map to get an idea of where I was, she interrupted me and she said she would not take the dog because they " euthanize animals and would not want to euthanize a dog from Pearland to make room for a dog from Houston that the owner isn't going to come looking for"...um, hello lady, you are one of the closest shelters to my house that is open right now. She wasn't even polite about it, her monotonous irritated voice said it all. While I'm sure that they are overwhelmed with stray animals a little bit of kindness would have gone a long way this morning. I have literally been running around trying to take care of my infant child and figure out what to do with this little puppy while also trying to get ready to go on a trip to Dallas. It's extremely stressful and I could have definitely used a little bit more kindness and understanding for the situation that I am in rather than a rude woman basically telling me that they're just going to kill off a bunch of animals including this dog anyway.
They do the best they can with the challenges that face them. I would give them a five star which they probably deserve but the animal pounds just break my heart. Very nice staff, animals appear to be cared for. They do deserve a 5 star, so I'm going to upgrade this review!!!! We love our Django pup, thank you!
I adopted a cat here years ago. Had no issues. I also adopted a mini dachshund here some years ago. First let me start by saying that the shelter is pretty clean and I had no customer service issues. However, the health check on my dog that the shelter did, said she didn't have heart worms. She DID in fact have them. We had them treated, and she is now a happy 14 year old senior dog.... The thing that always has bothered me about her adoption.... What if she had been adopted by someone that didn't have the financial means to treat heart worms? What if she had been adopted by someone who hadn't taken her in immediately for a check up? Her life could have been very different.
After seeing a few of the dogs they had up for adoption at Petco, one dog in particular caught my eye and heart. Her name is potato, given to her by the Staff at Pearland Animal Control. A nine year old Chihuahua and she seemed so sweet. She had been the pet of someone who had loved on her but how she came to be on the loose and picked up by Animal Control is a mystery. No one came to claim her so my wife and I did. A trip to Westside Veterinary Services to correct tooth and gum disease after adoption and Potato was rid of her mouth issues. Today she is a happy camper with her three sisters, all rescues. The Staff was wonderful to deal with.
I visited yesterday and was so pleasantly surprised by how clean and orderly the shelter was, it even smelled clean! The staff was friendly and courteous. I'm waiting on the application process to complete before I take home my new little buddy!
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