I have been coming to this nail shop for about 5 months now. I waited to leave a review to get many great experiences on the books for a thorough review. I have been very impressed with my experiences from start to finish. I can't even name drop anyone specifically as to who to ask for. I've went to almost everyone working and they are all equally as great for both no chip manicures and pedicures. I did have one not so desirable encounter. They girl was new and did a very rushed job. I ended up having to come back for fixes, but that was definitely a one off as that was not a normal experience. The location is upscale and very clean and sanitary. They have some great color selections as well. Parking is not too bad as there is pay to park street parking right in front on Clark. They do get busy so I would always recommend making an appointment. They are always prompt with appointments so you can definitely count on staying on schedule. They do run a special Mon-Wed 10am-2pm offering savings on manis and pedis. This is also a great time to go as they are usually pretty slow. Overall, I would highly recommend.
Easily the cleanest nail salon I’ve ever been to. New files and buffers are used and discarded after each use. Pedicure lasted 2 weeks and no chip for 3. Color selection is pretty standard. Better to call and make an appointment but they take walk-ins, you’ll just be waiting a bit. Will definitely be back and absolutely worth the price for the cleanliness and customer service alone.
Normally I have a wonderful experience at Lo Nails when the owner is present; however the shop was ran by another associate that preferred to send away customers. She indicated that I could not be seen for another 1.5-2 hours and during this wait time I watched as she sat on her phone and another associate stayed in the back until the next scheduled appt. If the salon intends to be “by appointment only”, I would suggest having clear signage and/or a website to indicate this to avoid future dissatisfied customers. I also would encourage the team at Lo Spa and Nails to have a consistent delivery of services with and without presence of the owner. Sitting on a cell phone in front of waiting customers does not support the “too busy” message. As I go to post this, she also has now taken a client after sitting for a full hour. Extremely disappointing.
My 1st experience kinda sucked. I went with my old college roommate for a pedicure and not did the owner switch nail polishes(my friend has mine and I hers) my pedicurist put the wrong coat on and then an extra coat of the orignial polish causing it be too heavy. The polish eventually smeared and I had my big toe repainted while i should have just been drying. For 35 dollars, this was the worst pedicure ever but the ambience and great customer service by the owner after their mishap is why I gave it 3 stars.
This is the best place that I have gone to in the area. A lot of places go above and beyond during appointments...but this place goes above and beyond with SCHEDULING! No matter how many people I have, or how last minute it is, they always seem to get me in. I actually usually send them a message on Yelp requesting an appointment, and they get back to me SO FAST (even late at night some times). Also, the manager always makes sure to ask me how the appointment went before I leave. He genuinely cares about customers' experiences!!!!! I will always go to LO Spa and Nails!!
ABSOLUTELY LOVE this salon! IT'S CLEAN, professional, great customer service, I usually schedule an appointment and when I do I never wait! Nail work is detailed and neat. They do everything to a "T" here. Great massages with mani/pedis. Quality products. I can't brag enough about how much I love this salon!
I've gotten 3 no-chip manicures here and so far have gotten consistently good service. The staff is not the most social, but everyone has been polite, efficient, and has done great work. Only thing more I could ask for is a drink--another reviewer mentioned complimentary wine, which sounds wonderful, but I have never seen or been offered anything to drink, so perhaps that was a short term promotion. Hope they bring it back!
Best mani-cure I've had in a long time! Their chairs are great and so relaxing. They do have medical grade autoclaving for sanitizing the tools and they used disposable file&buff etc.. Super clean! I always get white polish which is hard to do and they made it look effortless! I found my new spot!
Beautiful nail spa in South Loop. It looks new and everything is clean. The host/greeter is very polite and hospitable. I got a pedicure here and the nail technician did a great job. I would definitely come here again.
Meh so so job. Not impressed with the job done on my nails. High south loop prices, but the owner/manager is always there and is very nice. He was even willing to start up a hot water bath for my boyfriend who was just there waiting for me while I got my nails done.
I came here while visiting my sister in Chicago and I think everyone at low Nails is amazing they do really good massages and took their time to give me a great manicure and pedicure. I think that if you choose low Nails you will be happy with your choice. RAINBOW ROCKS
I came bc of all the great reviews and I live in the area. However, I was so unimpressed with my pedicure. I could do without all the massaging if they did a better job on the actual pedi. It was so not worth the money! I will not be returning.
EXCELLENT job! Beautiful place. Ladies were extremely nice. They take their time, and double check after shaping before proceeding. They do however REALLY take their time, this is NOT a quick pit stop. Sit back and relax. They also do an exceptional job sanitizing and cleaning their areas, using fresh tools.
I recently relocated to Chicago and was looking for a nail salon. I was excited to try LO Spa and Nails based on the reviews and proximity to my home. I will start with the pros first. The salon is beautiful, clean, and hygienic. They have a great special Mondays-Wednesdays 10-2pm. I wanted to love this place but sadly I don’t see myself returning. I got a gel manicure and regular pedicure. The pedicure was unimpressive to say the least. One reason being, I don’t feel enough time is spent on cuticle care. As for my gel manicure: I had one nail chip two days after I got them done. I returned and they fixed it at no extra charge. 5 days into my manicure I had 2 more nails chip and by the 6th day the tally is up to 3. A gel manicure should last at least 2 weeks. In the past, I’ve gone 3-4 weeks in between gel manicures with no chipping. There is no point in paying extra money to have a gel manicure if it will chip within a few days time.
It's pretty modern and clean, but a little easy to miss based on the Google address. All of the supplies were autoclaved and wrapped in sterile packaging. The nail techs are very sweet and ask you questions about what you want and whether you are happy with each step. My manicure was done efficiently but with attention to detail. At one point, I was struggle to put my headphones on because of the foil wraps, and the woman helped me untangle my headphones and put them in my ears. Great service. I would definitely go back if I had the chance.
I LOVVVVVE this nail salon. They take their time and do excellent work, excellent customer service!!! AND ALL NATURAL! oh and CLEAN! They actually do a full manicure and pedicure, with a massage (hand, foot,back while I was drying!!!) I mean I can’t say enough how my girl and I enjoyed our pedicures, we’re definitely coming back. Definitely recommending this salon to any and everyone. I believe I have found a nail salon home??♀️????♀️
I made an appointment day of and was able to get in. Instantly I was greeted with a friendly face and beautiful, clean environment. It is gorgeous with all new and modern decorations. I received a pedi and SNS dipping powder which is a new way to do nails. They were very polite, attentive and overall flawless. They had relaxing music and a tv which had captions to keep the peace. Price was just right as well. I got $5 off with a combined service. Best place so far in the South Loop! Flawless. Definitely going back.
Great service. I've been here twice now and had a fantastic gel mani both times. They offer free wine during your mani, hand moisturizer and massage, and shoulder massage while your nails dry. My gel mani has lasted over 2 weeks both times.I do wish they had more color selection. I'm a fan of bright colors and they seem to cater to more neutral tones or reds/pinks.
Worst. Dip powder. Mani. Ever. The color selection was awful and my nails look bumpy, rough and matte instead of smooth and glossy as they have from other salons. I'll say the service was good and the salon was very clean and fresh but do NOT come here for SNS nails.
This business page has not been claimed and is unmonitored. The listing has been added by a consumer of this business, or by us free of charge. CSP does not guarantee the accuracy of the information provided in this page.