9 Nails reviews. Ever been in this place? Write your review and share your experience.
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The first time I came here. I got funny looks but the young lady was so nice. And she really fixed the bad job the other nail shop had done before. So I ignored all the funny stares and comments. So I decided to return today because I really like the service. Today I got the looks and the comments again, but this lady was totally disrespectful to to me. Called my name wrong. With an attitude at that. And when I corrected her she got snarley. Rolled her eyes and said sit over there. She didn’t point or anything so I don’t know where she wants me to go. The other people are looking at me like I’m crazy and she’s talking to me like I’m crazy. The whole time I’m sitting here thinking like why is she talking to me like that. Whole stank ass attitude all because I just happen to be black 😡😡😡😡😡. This is the worst service I have ever experienced in my life. Pure racism. I’m use to the funny looks because I live in a Predominately Hispanic neighbor hood but come on now. I’m human just like you my money spends just like theirs does. So I do NOT deserve to be treated this way. I will never return to this place. I wish I could give negative zero stars.
I visited this place for years but due to the waiting l stopped coming. I came back today and encountered the same bad attitude. I asked one of the girls to see the non-chip colors and she responded that l need to wait until my turn gets closer with a face. Definitely they need to improve their customers's service skills. You come here and you feel you have to take their attitudes. However, other than that the work the girls do is great!.
Always an attitude with the owner. I was there 40 minds b4 close and she wouldn't let me in. That was the last straw. The nail shop on 50th in the strip mall does a better job and the staff is pleasant. Don't spend your money here.
Wouldnt suggest ANYONE to come to this place. ANYONE. very poor service. waited an hour with 2 ppl ahead of me just to leave when they started to do my nails. Ignorant OWNER made a face when I told her I wanted my nail shorter .Told her there's no reason to be mad I could go somewhere else ,then told me I could go if I wanted to. Coming from an owner? Lol yea just because u work in the ghetto doesn't mean u have to act likewise . Would give this place a -10 if I could
Poor service. No urgency to the staff whatsoever. Waiting over 30min and was told it would still be another 20min to be called. I came here because the location was convenient and I figured it wouldn't be a long wait since it's a weekday afternoon. Will not be coming back.