My visit to Best Buy was probably the best visit I have ever had at any electronic appliances store. I came in to purchase a new TV. Brian was the first best buy employee to approach me. I told him I was thinking about purchasing a Sony TV verses the Samsung upon my own research and opinion. He was able to inform me about the Sony product I was purchasing and answered every single question I had for him in full detail. I then proceeded to look around the store and realized I wanted a new sound system as well. I made the effort to find Brian again regardless if best buy employees are not on commission anymore. He not only found me the BEST possible deal for a 3.1 sound system in the store, but he was again able to answer all of my ridiculous questions about set-up, how it works, how to connect the sound system to the TV, etc. TOTALLY into his job and knew so much about everything it made me feel very comfortable and appreciative that he was able to assist me. If I have anymore problems or need a purchase, I am going back to find him. The most amazing service I've ever had. The store deserves 5 stars, but Brian deserves 10.
Went in for a 2-1 laptop. AC squared me away and instead of talking me into the sleek cool expensive one, he found one that was a few hundred dollars cheaper with twice the ram and storage - then he found an open box which saved me more! I love it! And when the pen broke, Michelle exchanged it with no hassel. Great job in customer service team! Thank you.
The workers could have asked us if we were interested in looking @ anything. Basically it seemed as if they didn't care if they made a sale or not. Or if we needed any help. The people were nice & we did get the products we wanted. Thank you--Patricia Frazier
Our tech guy Dustin is Awesome!!!! We've been here several times for different reasons and we always seek him out. He needs a raise! 😁 Always pleasant, I will say I've not had an unpleasant experience at this Best Buy largely due to our favorite sales associate.
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