What a pleasant experience!! As usual for this person, I contacted several firms prior to Floors for Living. Others really weren't interested as I only wanted my 100 sf entry floor replace and their quoted price reflected the same. Finally I contacted Floors and talked with Andrew. I knew I was with the right folks almost immediately. I took some measurements and visited Andrew at his location in Copperfield (very conveniently located). He was able to very rapidly provide my options and relative price. Andrew visited the house, reviewed the details and finalized my order. An appoint was made for installation. Folks arrived exactly as scheduled. The crew who installed my laminate were perfectionists. I have a critical eye and could not find anything not to my satisfaction. Andrew then did a follow up to be sure we were with happy with the job. Excellent customer service.I do highly recommend.Eddie
I would like to take this opportunity to Thank Andrew at Floors for living for giving such great customer service by explaining in details and helping me choose my flooring. As a first time customer I didn’t really know what to expect but Andrew was nice and patient enough to go over everything with me and took care of my expectations. Thanks Andrew!The best part was sending Joe and Martin to come to do our flooring they did a superb job on my flooring. They took such pride in their work making sure all the details done perfectly. As picky as I am Joe didn’t hesitate to meet my expectations. Both worked hard to get everything done on time. We can’t say enough but appreciate all the hard work they have done for us. Our flooring looks gorgeous! More than we imagine. We will definitely recommend to all our friends and family who needs to have their flooring done. Thanks again to Andrew, Joe and Martin for everything! God bless everyone!🙏😊😊👍🏻👍🏻👍🏻👍🏻👍🏻Hung and Lien
I was a little skeptical when they asked for payment in advance of the installation. After checking their reviews and BBB reports, I decided to pay it anyway. I'm glad I did. From the store manager (Andrew Lopez) to the installation crew, they were professional, courteous, and dependable. Their store was clean and organized. Their price was reasonable. The crew put in a consistent effort during the two day installation and cleaned up after they finished. Overall, I am very satisfied with Floors for Living in Copperfield and would recommend them to friends and family.
We recently purchased vinyl flooring and carpeting from Floors for Living for our home in Sealy, Texas. Our sales consultant, Brad Duffy, was very helpful in picking out the appropriate flooring and helping to match the vinyl and carpeting. We had a general idea of the square footage of the area to be covered and based upon that, Brad provided an estimate that we considered reasonable compared to other quotes that we obtained. We set an appointment for Brad to come to the house and take measurements. He then provided us with a final quote that was the same as we originally discussed. There was very little material left over, therefore, we did not pay for more material than was necessary. The installers were on time and courteous and completed the job within the time quote.Our overall experience with Brad Duffy and the staff at Floors for Living located at 6608 Hwy 6 North in Copperfield, Houston, Texas, was excellent and we would highly recommend them.Respectfully submitted by GH.
Brad K at Floors for Living Copperfield store is the consummate professional. He patiently explained my options and helped me choose the perfect wood floor for my home. I could not be more pleased! The installation was precise, great cuts, no gaps in any of the molding. I am wowed every time I walk in and see my floors. Thank you Brad!
We had the most pleasant experience with Brad and the installation of laminate flooring in our entire house. Floors for Living in Copperfield wasn't the cheapest quote we got but it was extremely competitive and we went with them based on great reviews on Angie's list and on how knowledgeable Brad was. They finished the job a day earlier than promised. In addition, the installation crew went above and beyond to make sure we had a great installation. I would recommend Brad at Floors for Living in Copperfield to anyone who needs flooring.
My purchase experience, with Joshua, was fantastic. He is customer oriented and gave a great price. He worked with me upon needing to reschedule my installation date.My installation was a great person who paid attention to every little detail. I'll be returning for future purchases.
I recently went to this location shopping for laminate wood floors and these gentlemen made the experience very pleasant, stress free, and inexpensive. I had visited other locations and companies but FFL @ Copperfield had the best deal and price. Emmanuel, was the salesman that assisted me and was able to help me stay within my budget and get a great deal. Josh, is the manager and he was very helpful and made sure that everything went as planned, and he was available to assist with any and all questions or concerns I had prior to my installation appointment. Nate, was another associate that also assisted me with my concerns. I was very anxious, but these here gentlemen definitely put me at ease and made this an overall great experience. It's rare to see customer service to this level anymore, but I truly appreciate it!Now, regarding the installation it too was wonderful. The two guys one named Ed arrived on day 1 on time, they immediately began working, moving all the furniture, then ripping up my carpet, and prepping my floors. They worked for 9 hours straight, at the end of the evening they cleaned up any mess they had inside and outside . They returned the next day and within another 8 hours completed my floors. Once I walked through and did an inspection, they swept my floors and put all the furniture back inside the house. They swept and washed the porch and garage for any saw dust that was there.I am very excited and pleased with everything.
We had a small job of only replacing the carpet on our stairs but was impressed with everyone involved. Nathan was great to work with and helped us to choose and match the existing carpet. The crew was great and we are very happy with job. We will definitely be contacting Nathan in the future when we are ready to recarpet the upstairs bedrooms.
I advise you not to give this Flooring For Living any down payment if you may need to cancel for any reason."Joshua" returned $ 1700. Of a $ 3000 down payment he said he the cost of a restocking fee.!!! Dispicable policy!!!! Eventually we received $14000 returned This company still kept $300. Bottom line .....we basically walked into this Flooring For Living company and was taken for $300."This is their Policy he told us ......This is Hiway Robbery.........$300 .In this companies pocket is dishonest policy.Terrible Flooring Company.!!!!!!!
Very professional installation of wood laminate floors. Personnel answered all questions; very knowledgeable! The before and after results were amazing! Extremely happy with decision to use Floors for Living in Copperfield!
while our salesman Christopher Walker was awesome and I don't have an issue with the tile or how it was installed, I do have an issue with Alex and his crew. they were incredibly careless having put many holes in my walls, gouged out a chunk of my cabinet, broke my stove, broke a picture and put it back on the wall, like I was not going to notice that. they threw concrete, chicken bones, broken tile and cigarettes out in my yard. Trim work was sloppy. when I asked to have someone come back out, i just wanted to show them that I was upset about the mess and Alex came back, he did not take accountability for anything they did. Then when he left, after doing some minor repairs, he threw thrash on the side of my house, like again, I was never going to see that? i am very upset with his crew.
We needed flooring for another room in the house and since we worked with Joshua before we went to see him again but found out that he is now the Copperfield store manager so we drove to the store to see him. Floors for Living cannot be beat in pricing and installation and made our lives easier. We could not be happier with Joshua and his team. Looking forward to our kitchen project
Joshua took care of me through the entire process from narrowing down my search to a few tile selections, throughout the installation (and my numerous anxious phone calls), Chico and his crew were professional and careful. Floor for Living honestly made my life easier during this investment and I couldn't be happier with their dedication to customer service! There's no need to look anywhere else, I can't praise or thank them enough.
OMG! Their work is excellent! Much better than Lowe's. I'm very OCD when it comes to fine detail. I must say, grout lines are perfect, level floors-perfect. But most of all, the two Rubens were very professional, knowledgeable, and very patient with me and showed a genuine care and concern. If you have any doubts or concerns...Don't. You will not be disappointed.
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