Went for a birthday party. The personal attendant for the party was slow with drinks and things they needed but the attendant at the prizes was very sweet. It wasn't over crowded so that was nice...Thenagain this was back in December lol. They close at 8:30 and were eager to. Overall, it was a decent experience.
The place is dirty, they have taken out all the good stuff, wifi doesn't work. My kid got bored pretty quick then he wanted to play the games which are mostly all claw games that nobody ever wins. Staff is really slack. And everyone I was with just walked right out the doors and nobody ever checked a wristband and they used to do that. I won't be back here again. Cost way too much for what you get.
The bounce house area is well kept and there are various levels of difficulty in each bounce house. However, the concessions are slightly pricey and the bathrooms are not particularly clean. Overall it is not a bad place to take kids, especially on discount toddler days
I very rarely come here and every time I do, I'm reminded why it's been so long. Only 4 jumps for big kids. Neither of the two "rides" are working and literally half the games aren't working. If I had actually paid to get in here, I would be livid. I will not be back again unless it's for another birthday party (meaning we get in for free) and even that would be a maybe. There used to be a parent's lounge with nice chairs and a TV. There also used to be a carosel. All that is gone. Just a few jumps, lots of open space where the kids run and bump into each other, and a handful of pitiful overpriced games. Just sad. And because there are only a few lame jumps, kids get bored quickly and then bug you to play the games which just wastes even more of your money. I don't write reviews often, but I am so thoroughly disappointed that I had to share.
Gross. A friend and I wanted to beat the heat with our one year olds and decided to stop here. For $6/each we were very disappointed. The "toddler" area is a mat with nothing but a table and a little piano. Apparently they could go into the little bouncies, but...they're 1 and that doesn't bode well with 3 year olds. The area wasn't sectioned off at all and there were unprotected outlets and CORDS hanging out where our littles could get to them!!!! Even the Bob The Builder train thing had live wires sticking out where the babies could get ahold of it (pictures attached). Floors were filthy and the bathrooms were even worse - at only 10:30am on a Friday, so you know they hadn't been cleaned the day before. I can see how the money may be worth it for older kids, but charging anything for babies is a joke.
Very very very disappointing ☹️. We booked a birthday party more than a month ago and last Saturday was my daughter's birthday party. If you ask me the experience it was very bad. There's no one to host the party, pizza came late , no souvenir cups for kids , no ice cream were surved, not even exclusive visit of the so called monkey joes .and lastly we have to vacate the room with 2hour ,and no wave off as we'll. I strongly opposed to throw any birthday party. If I had a choice I will not give any star .☹️☹️☹️
Dirty, run down, we paid for a game package as an up-sell and at least 1/2 (yes half) of the games were unplugged and broken. No ticket dispensing for the kids on the games that did work. If you ord we a soft pretzel you need to tell them you want salt on it. They charged 3.00 for a soft pretzel that they put in the microwave. The kids wear their socks and the bathrooms were filthy, dried pee all over the toilets. It reminded me of a public restroom at a bus station. Really really sad that we paid to use the place. It was absolutely dirty like a state fair.
Usally it's a very fun atmosphere and a great place but the current staff stinks, especially Kalee. I'm not sure if she's a manager but she had an attitude from the time the door opened. She wouldn't acknowledge customers standing in front of her. She would say something snappy and go back into the office. If it wasn't for my son's birthday, I would have told her where to stick her attitude. Until this place gets back on track, I think it's definitely worth a few extra dollars to go to Chuck E Cheese instead.
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